What Does Apex Waves Do?
Apex Waves specializes in obsolete and discontinued test equipment with a focus on National Instruments parts. Apex Waves is based in Cary, NC. We provide customers worldwide with New, New Surplus, and Remanufactured/Reconditioned test equipment from manufacturers like National Instruments, Tektronix, Agilent / Keysight, and more. We focus on offering customers a high-quality replacement to existing units. Where the distributors try to push you onto the latest products, we track down the exact model you’ve been looking for, despite it being discontinued or obsolete. If you need a certain configuration or special options added to a product, be sure to let us know and we will ensure you receive the correct part. We include sub-assemblies and documentation such as a data sheet or manual, probes, power cables, and more – all in a timely manner to keep you in the game. If your system is down and you urgently need a part, we can almost always offer next day shipping. Apex Waves also offers Repair & Calibration services with a 1-2 week turn around. We offer trade-in and core-exchange opportunities and we buy surplus parts as well. Follow us on Twitter, Facebook, or Google+ to read our blog posts and find out more about the parts we sell.
History of Apex Waves
Our first introduction to the world of Test Equipment began in 2011. Having worked with a variety of industrial automation applications, we realized a tremendous demand amongst our customers for a troubleshooting solution. Ranging from manufacturing plants to nuclear facilities to car washes, the founders of Apex Waves noticed a trend – users could not identify the problems with their systems. These customers pointed out a hole in the marketplace: “Why can’t I find the same quality in service in the test equipment business?” As you very well know, this is a common question amongst engineers who know the quality of standards and services like the back of their hand. We aim to fill the void by launching our company into the marketplace.
Apex Waves is relatively new to the marketplace, which means we’re a small business and that’s what keeps the quality of customer service so high. When you call Apex Waves, you don’t get a menu – you get a person, ready to answer your questions, solve your problems, being based in North Carolina we can, of course recommend the best local BBQ joints.
Our multi-million-dollar inventory includes New, New Surplus, and Reconditioned products at extremely competitive prices. Our knowledgeable staff will go the extra yard to help you satisfy your customer or get your facility up and running.
What Makes Us Stand Out
Customer Service- We are a small company, so when you call us you won’t be transferred a dozen times or put on hold. Our dedicated customer service team always answers phone calls and emails quickly. We are happy to help answer any questions, resolve any issues, or help you place your order. Please contact us at 1-800-915-6216 or for a guaranteed response, quick quotes, and more.
Shipping- We offer free UPS ground shipping for many parts. We ship daily through DHL and know the international shipping process well. We can ship through your account or add the shipping charges to your chosen payment method.
Warranty- We offer a warranty on all products. Repaired products have a one year warranty. Remanufactured/Reconditioned units have a two year warranty. New Surplus models have a three year warranty. The warranty is provided by Apex Waves, not the manufacturer, and will cover failures with the unit.
Keep in Touch
Apex Waves LLC
1624 Old Apex Rd.
Cary, NC 27513
Email: [email protected]